Delivery & Return

Shipping & Delivery

  • Orders are prepared and shipped after confirmation by our customer service team via phone call.
  • Delivery takes 3 business days from the date of order confirmation.
  • Shipping fees are calculated at checkout based on the selected governorate.
  • Business days do not include Fridays or public holidays. Learn more.

Exchange & Return

  • Exchange or return requests must be submitted within 48 hours of receiving the order.
  • The product must be in its original condition: unused, unaltered, and in its original packaging.
  • Clear photos or video of the issue must be provided along with your order number.
  • Refunds are processed within 7–14 business days after product inspection. Learn more.